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Ngo Hoa
Ngo H.
19:29 09 May 22
Julie is an angel on earth.Very warm welcome,kind,caring ,gentle and informative.I was so nervous coming to the appointment but the coil fitting was so quick and painless.Outstanding serviceWould highly recommended.Oh and you will get a free hug too 😉
Ghost Recon
Ghost R.
15:24 17 Apr 22
Kind and comforting doctors as well as the employees. Especially Dr. Malu, great service! Thank you.
Katie-Jennifer Price
Katie-Jennifer P.
14:36 14 Apr 22
Well Julie is a mircal worker! Today I had my copper coil removed and a hormone coil fitted. The first experience of having a coil was an awful one for me and I was terrified of having it changed. Julie made me feel completely relaxed and talked me through the whole process and everything went at the speed I was comfortable with. I couldn't recommend her enough! The whole experience has changed the way I feel about having a coil fitted and would tell anyone to go see Julie if they want any form of contraception fitted. Julie I can't thank you enough xx
Jessica M
Jessica M
13:00 10 Apr 22
I visited Clarewell for my 2nd implant removal and refit. The staff are always friendly and answer emails quickly. Mr Phillip Black did everything perfectly today. He explained the procedure thoroughly and carried out the treatment professionally - with no pain!Thank you again 🙂
Andrei Grigoras
Andrei G.
18:52 02 Apr 22
I visit the Birmingham Clinc ! They deserve 6 🌟
David B
David B
12:40 05 Mar 22
I called the London Clinic and got a same day appointment.Excellent Service.Very professional and polite front line staff.Dr Malu was very understanding and a good listener, very professional and put my mind at ease.Dr Malu is very friendly and approachable. I was not rushed throughout my appointment.I highly recommend Clarewell Clinics
JAKE BOORMAN-CROSS
JAKE B.
13:21 18 Feb 22
Jay Woolaway
Jay W.
10:32 09 Feb 22
I came to the clinic with my partner as she was nervous and having a copper coil fitted. Neither of us really knew what to expect.From the start the staff were brilliant and really welcoming and put her at ease. She had Julie perform the procedure, who was absolutely amazing. Extremely suprised how good the service was. Even the price for what she got was brilliant. Couldn't have asked for more and I would recommend to anyone.
william bradsworth
william B.
19:41 08 Feb 22
Fantastic service such bubbly and lovely people. My girlfriend had her implant out and they were great gave us lot's of advice and made her feel comfortable throughout.
Tamar G.H.
Tamar G.
20:36 18 Jan 22
I visited the London clinic. The premises is very clean and pleasant. The office manager is a lovely young lady that welcomes you.My son was seen by Dr Manoj K Malu. He was very pleasant, considerate and offered a spectrum of solutions. The procedure was safe and fast and the end results were perfect. I would howl heartedly recommend the clinic. They freed my son of a problem that weighed down on him for years. I am very grateful. Thank you!
Jamie Louise Turner
Jamie Louise T.
16:42 06 Dec 21
Had a contraceptive implant removal/ refitted here at this practice today.Very professional service with wonderful staff. Highly recommended.
Harriette
Harriette
16:26 25 Nov 21
Lovely clinic, absolutely amazing service. Both Jodie & Julie are lovely ladies giving a warm welcome and making me feel instantly at ease!After spending the day thinking the worse and how painful it was going to be to get my implant taken out, it was absolutely PAINLESS. I felt nothing at all! It was all over and done with super quickly.Excellent experience & would definitely recommend Clarewell, especially to anyone who gets nervous!Thankyou ladies 🙂
Becky Mans
Becky M.
13:21 19 Nov 21
Had my coil fitted today with the lovely Julie, the actual fitting wasn't bad at all and I was put instantly at ease. Julie really took the time to answer any questions I had and to reassure me. Want to thank everyone at the clinic for such a positive experience, I would highly recommend!
Kristina Gruzdeva
Kristina G.
18:40 18 Nov 21
I decided to do my cervical screening privatly after a negative experience at my GP. Clarewell Clinics created a very welcoming and supportive evnironment for me during the procedure. Strongly recommended
Gains quixote
Gains Q.
14:29 16 Nov 21
Very helpful and friendly staff. Made me feel extremely comfortable and procedure was very simple. Highly recommended.
Georgia Edwards
Georgia E.
14:16 11 Nov 21
Absolutely amazing clinic!Both Jodie and Julie are such lovely ladies, going above and beyond to give you not only the best healthcare but to give you that home comfort too.From someone who dreads the worse when having the implant removed and refitted, Julie couldn’t make me feel more comfortable. Over and done with in a blast, no pain felt at all - just the bubbly chit chat you can always expect with Julie putting you at ease. I will never go to anyone else.Such a relaxing relaxing environment from the moment you step into Clarewell clinic.Will forever recommend Clarewell clinic - not only for the outstanding service but for the lovely ladies!
J Peake
J P.
08:03 10 Nov 21
Amazing service by Julie! Julie made me completely relaxed for my coil fitting appointment. Very informative and extremely gentle. Would definitely recommend!
Freda Maguire
Freda M.
18:48 08 Nov 21
I felt really compelled to write this review. I made this appointment after my GP was unable to fit a coil for me. This procedure, which I had previously done years ago had still left it’s mark and to say I was nervous was an understatement. However the second after meeting Julie Milsom my worries vanished. Julie is amazing, truly special. She talked me through everything she was doing and it was all over before I knew it. I can honestly say I have never felt more comfortable being so vulnerable. Being able to laugh and chatter through a coil fitting is an art form in itself. Bravo Julie. Also a shout out to Katie whose twinkling eyes kept smiling at me as she calmed me down so thank you both for your kindness.
Steven Wolf
Steven W.
14:15 06 Nov 21
The professionalism from the receptionist Katie was absolutely superb, she was very keen to assist me prior to my appointment and took away any anxiety I faced through chatter and humour. Another shoutout for Dr Malu who was very thorough in his explanations and simplified certain procedures to put me at ease. 10/10 would recommend! The team here are ace.
Joanne M
Joanne M
14:47 05 Nov 21
Went for a Klyeena coil check up after having a few concerns. My own GP was not giving me an appointment, so decided to go to Clarewell Clinics after reading all the great reviews. Excellent service, both Jodie and Julie are very friendly. Julie gave me all the info I needed and helped me feel more reassured. Thanks!
G N
G N
00:49 05 Nov 21
Super friendly staff and positive experience! Reception staff were friendly and put you at ease and both Dr Malu and Aaron were approachable, professional and made you feel in safe hands. Would recommend to anyone considering going 🙂
Andrzej Kuriata
Andrzej K.
16:14 02 Nov 21
Great friendly service and a very professional approach 🙂
Alex Raen
Alex R.
17:15 23 Oct 21
Pyro Aluna
Pyro A.
16:03 12 Oct 21
Had a copper coil fitted here today & I was so impressed with the service. The procedure was explained to me as well as options about which coil to use, and the whole process was really relaxed and friendly. Really professional, I would thoroughly recommend this clinic to others.
Ruby K
Ruby K
17:24 08 Oct 21
I visited the Birmingham clinic for a copper coil fitting today and the service was 10/10. The 2 ladies on reception were so chatty and welcoming and Julie who fitted my coil was fab, very funny, bubbly and highly skilled, the coil fitting procedure was painless. Katie her assistant was lovely too, great at keeping me talking to take my mind of things. I will definitely be recommending this clinic to anyone who needs it
Ding Ding Lin
Ding Ding L.
20:54 30 Sep 21
Julie and Jodi are both super kind and nice. My wife was very panic before she went fot the coil removal. Julie calmed her down with nice clear instruction and helped extra miles. A very pleasant experince. Thank you Julie and Jodi.
eshio faili
eshio F.
14:23 01 Sep 21
A very pleasant experience. Very professional staff. Everything was explained, all my fears vanished. Treated me extra nicely. Can highly recommend this place.
John k
John k
13:57 14 Jul 21
Very friendly, kind and professional. highly recommend this clinic.I have met many professionals in this field before, honestly I can say Dr Malu is not only one of the best in his field but also very nice human being if not an angel. from my personal experience He and his team are very patient, they treated me as their priority. I have visited Dr Malu many times and he always threat me with paitent and make sure I'm at ease. I travel many hours to visit him and never regret from driving nearly 6 Hr. I've kept my contact with him even I won't need any medical treatment I still love to go and visit him anytime I can.I wish all the best for them, I'm so lucky that I met him,Thanks to him and his team xxxI'm very grateful for all the help I got!Honestly couldn't recommend this clinic enough, even if I write 10 pages.
Shauna May
Shauna M.
14:55 06 Jul 21
Jodie and Julie are amazing, I was 30 mins late for my appointment(I thought it was at the wrong time) and it was no problem, they made no fuss and got me straight in, lovely ladies as well, made me feel at ease and it was quick and painless. Really recommend going, car park space and they offer sweets!!
Matthew McKinley
Matthew M.
09:05 03 Jul 21
I've removed GW both through the NHS and privately. I know it may seem like a lot of money (as it is) but I'd just go privately now. You pay for the convenience of having them removed in 1 session as compared to 3-4 at some NHS place where you've got to wait forever and the staff are all pushy and cold. + NHS use freezing (whenever i've been) and has always left scarring. It's been 2 weeks since I had laser removal and has left no scarring. Thank you Clarewell!
Paula Rose
Paula R.
19:32 02 Jul 21
I was extremely nervous attending this clinic today and I actually felt stupid after about 2 seconds for feeling nervous. The reception staff were professional and lovely and Dr Malu & nurse Isabel made me feelmore than comfortable. I was laughing at Dr Malu as he is very funny and nurse Isabel was very kind and reassuring. I would highly recommend especially if you are feeling nervous everyone was professional and friendly.
Ryan White
Ryan W.
16:57 29 Jun 21
Gemma Hextall
Gemma H.
11:37 25 Jun 21
A great friendly, quick access and professional place. Very efficient and took my stress away. I would recommend for anyone looking for advice and contraception options.
Sarah Randall
Sarah R.
11:26 25 Jun 21
After struggling to get an appointment in my area, I found this clinic, and thank goodness I did. What an amazing friendly team, delivering a fantastic service.
Alice Luck
Alice L.
09:19 18 Jun 21
Clarewell Clinics helped me with the contraceptive implant. It was very efficient upon booking, being able to book an appointment for a few days later. When I arrived at the clinic I was greeted so warmly and taken into the room where I was met by Julie - she is an amazing lady, makes you feel comfortable and went above and beyond to meet my needs. Thank you very much for your services.
Hxrriet X
Hxrriet X
08:50 14 Jun 21
Honestly couldn't recommend this clinic enough, even if I tried. I found these amazing guys on Google when I was in a state of panic and shock. I spoke to a really lovely and understanding receptionist called Holly who put me straight at ease from the first initial phonecall. I was offered an appointment the very next day in which I attended. Honestly, from the moment I walked in I was a nervous wreck but Holly made me feel so calm and comfortable. The environment is clean, calming and relaxing. Dr Malu then saw me and I can honestly say, what a lovely, kind, reassuring doctor. Dr Malu could see I was in a state of distress and really looked after me. Tests required were done with no issue, in which turned out perfectly normal anyway in which I was so happy about. I could tell every person I met at Clarewell Clinic genuinely cared so much and from the bottom of my heart, thank you.
Joanne Watkinson
Joanne W.
16:41 11 Jun 21
Absolutely fantastic , first class and discrete service. Professional and clean premises, friendly staff, very knowledgable. Explained procedure throughly. (Coil fitting) unable to get on NHS waiting for over a year for service. Appointment and seen in less than 2 days. Would definitely recommend.
Miss A
Miss A
17:09 10 Jun 21
A wonderful experience from start to finish. I can’t thank Julie Milsom enough! The level of kindness, care, knowledge and support deserves special recognition!!After having two horrific IUD insertions in the past, I was so apprehensive about giving it another go. I saw the reviews for Clarewell Clinic and felt reassured enough to give them a call. I was instantly made to feel comfortable, confident and understood by Nurse Julie. I’ve never been able to relax, chat, laugh or joke in any gynae appointment, and due to having a long history of endometriosis, I have a lot of medical trauma around all of these types of appointments. However, feeling alone and scared just isn’t an option at this clinic! You are treated so well and with so much empathy, and Julie’s knowledge of everything to do with sexual health and contraception is exemplary. Jodie, the healthcare assistant was also really wonderful with me. They both got me through the procedure and really made me giggle in the process!!I’m so glad to have been able to experience what an IUD fitting should be like. I wouldn’t hesitate to get another one at this clinic. They have so much time for you, and it honestly just felt like being with good friends!! The aftercare available is also fantastic. In fact, I’ve been recommending Clarewell Clinic to all of my friends who, like me, have been terrified to get an IUD. If you’re considering it, or have had any kind of medical or sexual trauma in the past, please know that you are in safe hands with Julie and her team.
Lisa Donovan
Lisa D.
17:28 09 Jun 21
I cannot speak highly enough of the staff and the treatment received at the clinic. I was immediately made to feel at ease, the procedure was explained clearly and the nurse was fantastic. I wouldn't hesitate to recommend the clinic to anyone seeking treatment.
Katie Tiplady-Startin
Katie T.
22:43 08 Jun 21
Great service, incredibly kind and friendly staff in a beautiful, calm and peaceful setting.
morgan Brown
morgan B.
16:45 01 Jun 21
Doctor Manoj Malu and his lovely assistant (unsure of her name) were absolutely amazing from start to finish. They made me feel at ease as soon as I got into the room, told me all of the risks with the process (I had an implant removed) and then we got started after I signed a consent form.They were extremely pleasant, the assistant was so friendly and kept me distracted throughout which was lovely! The pain out of 10 was a 0, Dr Malu clearly knows exactly what he’s doing as it was pain-free, he was able to cut me in the same place the implant was inserting (meaning there is no additional scarring).I can’t recommend them both enough! They were amazing and I will 100% return in the future if needs be!Can’t recommend them enough!
Ash
Ash
21:35 25 May 21
I was so nervous today after reading forums online and Julie made me feel so at ease as soon as I stepped foot into the clinic. Julie is such a lovely lady and my whole experience was just amazing - I really had nothing to be nervous about at all! I would 100% come back and would also recommend this clinic to anyone. Thank you so much ☺️
Emily Mae Morris
Emily Mae M.
12:17 24 May 21
Lauren Falconer
Lauren F.
14:20 22 May 21
Went to have a coil fitted for the firsttime, Julie and Jodie made the whole experience verty comfortable and made sure I was okay the whole time! Very efficient and quick service (was seen within 2 weeks of enquiring). Lovely, chatty and brilliant service. Would definitely go back.
Olga Rusecka
Olga R.
15:38 07 May 21
Clara Bryant
Clara B.
15:36 27 Apr 21
I'd give them 6 stars if I could.Super easy to book an appointment and communication was clear throughout. The whole team was so friendly and welcoming couldn't have asked for more!The actual procedure was clearly explained by the nurse and I was told what was happening throughout, which really helped to keep me calm.
szrederka
szrederka
09:52 16 Apr 21
Charlotte Yates
Charlotte Y.
07:30 14 Apr 21
Booked in to the quorn clinic for a coil removal and Julie was quite honestly the friendliest, nicest person I think I’ve ever met. She put me at ease immediately and was chatty all the way through, let’s face it the silences when having a procedure down there can be really awkward! But none of that with Julie, with the whole procedure being done within a couple of minutes. 5 star service. Highly recommend this lady
Zsuzsanna Ertenk
Zsuzsanna E.
18:55 13 Apr 21
Very professional service. Both the receptionist and the practitioner were lovely. The process was quick but thorough. Thank you
Jodie Dunn
Jodie D.
09:57 12 Apr 21
Excellent service, clean and very welcoming. I had an implant removal and can not recommend enough. The receptionist was very polite and the doctor made me feel very at ease. It was a very simple process from start to finish and also quick. I left very happy.
Namra Ul-Haq
Namra U.
16:30 10 Apr 21
Excellent clinic! Receptionist is so friendly and chatty, very welcoming. Isabelle and another assistant were absolutely fantastic! Could not reccomend this clinic more enough. Fantastic service
Correna Williamson
Correna W.
14:02 09 Apr 21
What an absolute brilliant experience with Clarewell Clinic. From the initial booking to having the coil fitted......10/10! Thanks guys for making it all so painless and giving me a good laugh x
Claire Draper
Claire D.
18:31 07 Apr 21
Came here yesterday to get my implant removed by Dr Manoj malu, the service I received was second to non! Was so quick and easy to remove unlike past experiences I have had. I was so nervous and dr Manoj made me feel at ease. Defiantly recommend this place!
Chloe M
Chloe M
06:43 07 Apr 21
I required an appointment to be organised quickly and Clarewell managed to organise this within just 3 days. Julie M. carried out the coil procedure within a couple minutes, provided plenty of information and answered all my questions with great detail. This was the most professional and comfortable service I have recieved from a clinic - I cannot recommend this place more highly!
Mai Marie
Mai M.
19:45 01 Apr 21
Had an awful day trying to get any appointment, so rather than wait 8 weeks for an implant removal. I found these guys online. I received a same day appointment. Very quiet discreet area, quick and easy consultation. Made me feel at ease and was definitely worth going private for.
Emma Bell
Emma B.
16:17 01 Apr 21
Absolutely first rate service.I drove over 100 miles to attend this clinic to have my contraceptive implant removed and I am very happy with my decision to do so.Booking the initial appointment was a very fast and efficient service. I tried to book with my local GP surgery but after waiting an eternity just for a call back, I decided to take the plunge and book a private consultation and removal.Dealing with Dr Malu's secretary, Holly was a pleasure, and after a quick phone call I was all booked in for an appointment just two days later.Dr Malu is one of the kindest and most professional people I have met. He put my nervous at ease and took the time to take a comprehensive medical history and treated me with the utmost respect and dignity.I felt listened to and I did not feel rushed or like I was being given a second rate service (comparison to my personal NHS experiences).My time in the clinic was worth every penny and I can honestly say that if I ever need any other medical advice I will be calling on the personal services of Dr Malu.
Charlotte Mitchell
Charlotte M.
18:36 25 Mar 21
Julie was fabulous. She explained the removal procedure clearly and even made suggestions on more appropriate alternatives.We chatted throughout so I was throughly detracted and didn't feel a thing!10/10 would recommend to any friend, family member or female stranger.
Jo Gee
Jo G.
18:00 24 Mar 21
I booked an appointment as I was due to have my implant changed but the waiting list to have the implant changed on the NHS was very long due (understandably) to the Covid situation but I needed piece of mind. The waiting room was lovely and the receptionist was very friendly, professional and chatty whist I was waiting to see Aaron. The clinic room was very clean and spacious and Aaron was lovely and very knowlegable and put me at ease and I was pleased that I could have the consultation and implant removal and replacement all within the same appointment. I highly recommend Clarewell Clinic and I would definatley come again!
Ramzan Lal
Ramzan L.
18:53 18 Mar 21
I was in such a fear but the doctor & staff made me feel comfortable & supported me. They gave me advice & confidence & were correct on everything they advised me. My tests came out all good & I recieved my certificate that can be used for marraige purposes, work or travel. I totally recommend this place please dont be afraid visit them & start your life from fresh. They will support you from the start to the end. At least do a consultation & gain advice before making a decision it will really help you.
Emma Odonnell
Emma O.
10:35 17 Mar 21
This Clinic is absolutely fantastic.The people who work here are amazing and make you feel comfortable and at ease.I had a coil fitted here and was made to feel important. If ever I need to, I would rather pay the fee to have private treatment than go via NHS. When I had my coil checked on Friday I felt like I was meeting up with old friends. I would happily travel to Birmingham every now and again just to say hello because they are so amazing. So a massive thank you to everyone at Clarewells clinic in Birmingham you are a credit to your company. Especially Siobhan the receptionist and the trained nurses who helped me. You truly are amazing ❤❤❤.
Laura Broom
Laura B.
19:20 16 Mar 21
I had been waiting for an implant replacement with the NHS for 6 months and my appointment was cancelled twice, which is understandable considering their backlog due to covid. But this left me in a situation where my implant had run out and I was having such long and heavy periods that I was anaemic and struggling with cramps and lack of energy every day. Today when my NHS appointment was cancelled for the 2nd time, I googled private clinics and came across Clarewell. I called them and I was having my implant replaced literally 90 minutes later! Both the receptionist and the doctor are lovely ladies, they made me feel so comfortable and welcome that it felt like catching up with old friends. I was not at all rushed and the procedure was done with an obviously high level of skill and experience. I would definitely recommend Clarewell to anyone, it was a fantastic experience and I’m very grateful to them for helping me so quickly.
Izzi J
Izzi J
07:31 16 Mar 21
I cannot fault this service. Had a diagnosis after thorough examination and tests, turnaround was the same day. Definitely put my mind at ease and took the time to pin point issues and discuss treatment plan. Thank you to the team, especially Dr Malu and his experience. Forever grateful and just feel like I can live my life more peacefully.
Gurds
Gurds
14:27 14 Mar 21
Great customer service, Dr Malu is so knowledgeable and really made me feel comfortable.
Peaches Peach
Peaches P.
13:06 10 Mar 21
Song M.
Song M.
14:02 06 Mar 21
Pls upload patient result more fasterthank u
Stephanie Daniel
Stephanie D.
17:25 05 Mar 21
I loved my experience in getting my family planning done.. Isabel and Siobhan were the best.. Felt very welcome.. educated on what my options were and talked through the process.. totally worth every penny.. Would recommend always..
poppyfairy
poppyfairy
11:45 27 Feb 21
Myself and my daughter had to visit Clarewell Clinics due to our GP refusing to do routine appointments any more. What can I say but what a fantastic organisation. From the reception staff to the clinical staff, everyone is very friendly, welcoming and professional. Julie is amazing. The tablets our GP put my daughter on Julie realised were incorrect for her condition and she amended the dosage. Since then my daughter has been free of pain and other symptoms. It has been life changing for her as she was at the point where she could not walk at times and now the terrible pain in her legs has gone. For myself Julie has helped me recognise the correct medication I should be on for my age. She is extremely kind, patient and her clinical knowledge is unrivalled. We feel very blessed to have found Julie and wouldn't return to the GPs now for specific queries purely because we trust Julie above anyone else.
Olga Pajor
Olga P.
10:09 26 Feb 21
I went in to have my implant removed, got booked in very quickly - my appointment was within the next 3 days (unlike NHS telling you to wait months for this type of service). Julie is very friendly and knowledgeable person, I definitely felt reassured and at ease when talking with her about my concerns. Overall had a very nice time with nurse Julie, she's very chatty, warm and professional all at the same time! It will definitely make your visit more relaxed. Would highly recommend Clarewell Clinics!
nannette kirkman
nannette K.
11:41 22 Feb 21
I visited the clinic to have my regular smear test. The clinic is located in beautiful surroundings, with plenty of car parking. The staff were extremely welcoming and friendly whilst remaining professional and I immediately felt at ease. I would highly recommend Clarewell's to others and will definitely return myself.
ben ward
ben W.
18:20 11 Feb 21
Julies the best!
gemma broad
gemma B.
09:43 06 Feb 21
Excellent service! I was made to feel extremely comfortable. Highly recommend.Thank you!
Jan Gadzor
Jan G.
08:53 01 Feb 21
Very friendly and kind stuff
Caroline Blake
Caroline B.
14:30 15 Jan 21
Can't recommend the clinic highly enough. I wanted my coil out to try for my first baby but with the current lockdown, my GP wasn't able to offer me an appointment. I called Clarewell on the Monday and they could get me in the very next day (I actually ended up choosing a Thursday appointment because of prior commitments).Everything was really Covid-friendly - I parked up and the receptionist came to my car to let me know when they were ready for me. Masks were worn by everyone at all times.My appointment was with Julie Milsom and she was excellent. So friendly and chatty, and really efficient. I was in and out within ten minutes.The price was fair, I thought, at £150.00 for the appointment.The only negative I would say is that the clinic is not clearly signposted; I wasn't sure I was in the right place when I parked up, despite getting a text message telling me where to park. I thought I'd pulled up at someone's house! However, I called the clinic to query this when I arrived. and the receptionist came out to give me a wave to let me know I was in the right place.
Abbie Hall
Abbie H.
20:58 09 Jan 21
It was my first time at Clarewell Clinics and I can’t rate it highly enough! The man who greeted myself on reception was so friendly and Julie was lovely too, instantly putting me at ease. My implant removal was painless and wasn’t rushed, Julie had plenty of time for a good chat!Very COVID secure, waited in the car and collected when clinic was empty. Masks worn by all staff.
Nikki Toovey
Nikki T.
15:10 01 Dec 20
Went to have my implant removed by Julie Milsom, she was so lovely and I felt completely at ease and she was so lovely to talk to you, would highly recommend, thank you clarewell clinics
Ella Perry
Ella P.
18:09 26 Nov 20
Excellent service! J. Milsom was lovely and made me feel very relaxed, would 100% recommend.
Victoria Weston
Victoria W.
19:00 08 Nov 20
My visit at Clarewell Clinic One Ash was a great one. Julie Milsom who I had seen there is a life saver!I had a horrendous experience somewhere else, prior to going to Julie at One Ash, to remove an implant. I was left with more than half the implant left in my arm after a poor attempt to remove it all. I reached out to Julie who was immediately appalled with the service that I had received and was quick to book me in to have it all taken out. The service was handled very professionally and I was made to feel at ease throughout the whole process. I highly recommend them.
Charlotte Vaughan
Charlotte V.
10:25 06 Mar 20
The best experience I’ve had. Julie made the process easy and clear aswell as making me feel comfortable and an amazing experience.
Gayns Leake
Gayns L.
16:36 14 Feb 20
Visted to have implant remove. Julie was amazing, reassured my daughter as was very nervous..Julie talk everything through making us feel very comfortable, very professional .Would highly recommend Clarewell clinic ....
Mario
Mario
20:12 13 Feb 20
Mark
Mark
10:18 08 Feb 20
I can’t speak highly enough of Julie, the warmth in her approach puts your mind at ease immediately. An extremely professional and effective clinic, would highly recommend it.
Purday S
Purday S
18:32 24 Jan 20
I wish there were more places like this! No need to wait weeks for an appointment (unlike NHS sexual health clinics). Julie was wonderful.
Char D
Char D
20:10 09 Jan 20
Julie was very welcoming and made you feel so at ease and not judged,thankyou for your help 🙏
Song M.
Song M.
23:57 10 Dec 19
Very helpful from Julie. Delivery all the test for me and decrease my worrying. Song
Kiejoh
Kiejoh
19:16 19 Nov 19
Julie was lovely, very professional and down to earth, she puts you at ease straight away!She was great with my strange needle request as I’m not great with them!I think she went above and beyond to what my expectations were.Will definitely return for routine check ups.
ja Crew
ja C.
15:43 19 Nov 19
Julie was amazing - she put me at ease straight away. She was professional, non judgemental and just generally lovely. I can't thank you enough Julie.
laura dilks
laura D.
18:30 14 Nov 19
Got my implant fitted here and it was such a nice experience. I’m afraid of blood but Julie put me to ease and she was very kind and helpful. Would recommend to anyone
Richard Weston
Richard W.
16:30 27 Oct 19
fast , friendly and efficient what more can you ask for.Very satisfied.
Jannette Weston
Jannette W.
16:22 27 Oct 19
We found the staff very friendly and professional.They explained what to expect during the procedure and after and I felt confident and relaxed at all times.Thankyou x
Jade Kirby
Jade K.
17:48 26 Oct 19
My treatment was explained really clearly to me and was done within 45 mins both clinicians was very passional and made me feel at ease would definitely recommend
Richard More
Richard M.
16:01 26 Oct 19
After having problems and suffering for aLong periods of time treatment after treatmentMy wart we’re spreading round my genital and my back passage. No help and treatment was given through NSH so I suffered in silent for many years. I needed treatment so went and booked an appointment to see Dr Malu at the Clarewell clinic him and this team put me at easy and it only took 2 appointment for the treatment. Am happy to say am free from warts now.
Clare Dawson
Clare D.
14:00 02 Oct 19
I had a wonderful experience going to see Julie and Karen, they were very professional but also very friendly. They immediately put me at ease and talked me through everything they were doing. I would highly recommend them.
Jett Rins
Jett R.
13:16 22 Aug 19
I absolutely cannot recommend Clarewell Clinics enough. This Tuesday just gone, I attended clinic for some concerns I had and saw Julie. Other reviews that I had read previously had all praised Julie, and after spending an hour with her on Tuesday afternoon, I was and still am overwhelmed with gratitude that I had been booked with her. Julie made my very worrying situation much easier than I could have ever imagined. She gave me every bit of information I needed, answered every question I had (even if I'd asked it already) with patience, kindness, and honesty, and she treated me with a wonderful amount of respect. I shall always be grateful to her for making my burden a lot lighter to carry. Thank you so much Julie, thank you so much Clarewell Clinics.
Becky
Becky
14:59 19 Aug 19
I was seen by Julie for my implant removal. Julie was kind and professional. She put me at ease and removed my implant painlessly. I would thoroughly recommend seeing Julie.The clinic was clean and calm. It was a nice environment to be treated in.
phil ferrara
phil F.
12:26 01 Aug 19
I am very happy with the level of service that was provided. on both appointments I was seen straight away, no waiting around. very friendly staff, I couldn't of asked for more. Do not hesitate you are well worth the money. Big thanks to Dr Malu
Annonymous 123
Annonymous 1.
12:06 19 Jul 19
Great service, lovely nurse who was very helpful and caring. Highly reccomend!!
David Edmondson
David E.
13:54 04 Jul 19
Despite being nervous and apprehensive I was made to feel very relaxed and calm. Julie was excellent, professional yet non judgemental with lots of genuine friendly advice - I can’t recommend Julie and the clinic highly enough!
Bhavandeep slaich
Bhavandeep S.
18:10 03 Apr 19
The doctors here were fantastic. They treated me very quickly in a professional and highly competent manner. I would certainly recommend this clinic. They reassured me and addressed all of my concerns very patiently.
Marion Geraghty
Marion G.
18:19 24 Mar 19
Thank you to the fantastic dr kumar and the team, they put me at ease and treated me with total respect. My treatment was done within an hour. I had previously had nhs treatment which hadn’t worked. I would recommend anyone with stds to contact clarewell.. thank you all who have helped me
Adam Patel
Adam P.
17:14 10 Mar 19
I visited Clarewell Clinics in Leicester this morning. The team were very kind and understand of my problem. In an unhurried & respectful they solved my problems, on the same day.I highly recommend this private clinic to those with any sexual health problems.

B (Male)

STI Clinic, Leicester

Julie is such a warming person who I felt totally comfortable to speak to about my concerns. She was very professional and listened to me which I found most comforting. Thanks Julie

L (Female)

HPV-Warts Clinic, Leicester

I was very nervous initially but quickly found I had no need to be. The clinic is beautiful and calming and I was offered coffee on arrival. I was seen promptly and really put at ease by the clinicians who took the time to listen and give me the best advice for my treatment. I couldn’t be any happier with the result and would highly recommend this clinic. Huge thank you for the help and support.

E, T (Male)

Men’s Health Clinic, Leicester

I attended the clinic for a test, understandably nervous, but Julie greeted me with a warm smile and instantly made me feel comfortable. She calmly and professionally explained the procedure, making sure I understood everything, and answered my questions without any hurry. When she didn’t know the answer, she messaged Dr. Malu for advice, which is refreshing, as opposed to some practitioners who spin an off-the-cuff answer just to move on. When I need anything further, I shall certainly be returning to this clinic. Thank you Julie!

A, A (Male)

STD/HIV Care, Leicester

Service was good and Julie made me feel comfortable from the first moment. Excellent service

Anonymous Male

STD/HIV Care, Birmingham

Extremely professional and a well run service. Not just your typical health care provider, they actually care and consider the people they see and go out of there way too make sure they can help you as much as they possibly can. Friendly, private and respectful couldn’t ask for anything more. 10/10 I would recommend these services for any sexual health concern. Thank you again to the team for putting my health and mind at rest.

Anonymous Male

STI/HIV Care, Birmingham

I had the pleasure of visiting both sites; Leicester & Birmingham. I was nervous at both visits, the second in particular. The professionals at both clinics are a credit to the company and made me feel calm and collected.

The first visit in Leicester was for a rapid chlamydia test which turned out to be positive. Julie reassured me that treatment was straight forward and I was offered the treatment there and then.

My second treatment was in Birmingham where I was consulted by the most professional and friendly healthcare professional I have ever met – this test was for a post 10 HIV test. After a very reassuring consultation and a great turn of perception I walked away feeling reassured. 2 hours after this test I received the results for both the HIV and the lab Chlamydia – both of which were negative. It turns out I had a false positive at the Leicester clinic which was explained to me at the time as the tests are not 100% accurate. 

Overall, in the future, I will only use Clarewell as my provider for these tests. I also want to express my thanks and gratitude to Dr Manoj Malu – thank you!.

Anonymous Female

STD/HIV Care, Birmingham

Easy appointment, same day appointment, replying immediately so generous doctor helpful and understanding and caring, easy location. And quick results.

Anonymous Female

STD/HIV Care, Birmingham

Was unsure what to expect but pleasantly surprised. Professional and helpful staff wo all, from reception to Dr put me at ease despite my worries. I would definitely recommend this practice for any of your sexual health issues. Thank you Dr.Malu

Anonymous Male

STD/HIV Care, Birmingham

Most people will be anxious when visiting this clinic for whatever reason, but the kindest and warmest welcome awaits. Non judgemental, understanding and caring advice, effective painless tests, and prompt results make this as non stressful as is possible to be. Safe, private and confidential, can only highly recommend.

Anonymous Male

STD/HIV Care, Birmingham

I didn’t expect the test for chlamydia and gonorrhoea to only take 20 minutes! Coming from the NHS the services were surprisingly affordable!!

Anonymous Female

STD/HIV Care, Birmingham

My experience with the Complete Sexual Health service was excellent from start to finish. Dr Malu is a wonderful doctor who really cares about his patients. I received great treatment with effective results, and will definitively be recommending this service.

Y, M (Male)

STD/HIV Care, Birmingham

I visited the clinic and was greeted with professional and informative care provided by Dr Malu. Dr Malu and his colleagues made me feel at ease and reassured my concerns. Should you need advice and assistance with regards to your sexual health, I highly recommend Dr Malu and his team.

J, D (Male)

STD/HIV Care, Birmingham

A truly excellent clinic. Professional, informative care and advice provided by the wonderful Dr Malu and his experienced team. Whatever your concern,  Dr Malu and his colleagues will make you feel at ease and deliver a level of personal and human service you will not find elsewhere. Should you need advice and assistance as regards your sexual health, do not delay, pick up the phone to Dr Malu and his team and they will very much look after you. Highly recommended.

Anonymous Male

STD/HIV Care, Birmingham

Excellent service and very professional, immediate resolution of symptoms. Dr Manoj Malu was a fantastic Consultant Physician extremely polite and has completely changed my life thank you.

S, R (Male)

STD/HIV Care, Birmingham

I would highly recommend this health practice. They respected my privacy and made me feel at home. I was very worried about what was going on with me. Dr in the clinic could make the diagnosis correctly after examining me and start me on the correct antibiotics straightaway. 

S, W (Female)

Genital Warts Removal, Leicester

If I could give 10/5 I would! Dr Malu is a fantastic doctor who’s expertise is second to none, he cares so much about his patients both with their medical issues and about their mental wellbeing. Unfortunately my warts are made more challenging due to an autoimmune condition and treatment offered on the NHS wasn’t working for me, which did get me down and very upset, wondering if this would EVER go away. But Dr Malu is so reassuring, caring and professional and I know we will beat this, together.  I want to thank Dr Malu for helping me and not making me feel so alone with nowhere to turn, which was exactly where I was before I found him!  THANK YOU SO MUCH DR MALU!

Y, K (Female)

Genital Wart Removal, Birmingham

I have had to visit the clinic a few tomes so make sure the warts have gone as Dr M Malu likes not to over treat an area on one occasion. So Dr M Malu has made me feel at ease every time I have visited the clinic, he is none judgmental which is also lovely. He treated me with respect and informed me what was happening at all times.  Thank you so much Dr Malu 

L, M (Female)

Genital Wart Removal, Birmingham

From start to finish the staff and service provided was 5 star.  From the very initial phone call the staff were super polite, discreet, efficient and professional. Highly recommend Complete Sexual Health. Cannot thank the whole team enough for making my visit as comfortable and relaxed as possible.

M, H (Male)

STD/HIV Care, Birmingham

very friendly felt comfortable excellent service highly recommend

Anonymous Male

STD/HIV Care, Leicester

Excellent caring service. Diagnosis made within 20 minutes and treatment started. The whole process is private and confidential and the staff caring and non-judgmental. Would highly recommend.

S, R (Female)

STD/HIV Care, Birmingham

What a great experience! Found the clinic last minute but thankfully managed to get an appointment on the same day by the lovely guy at reception! Was feeling really anxious and nervous about being tested for an STI but honestly the way Doctor M did his job was fantastic! Made me feel really welcomed and comfortable before, during and after the appointment. The procedure was not awkward at all! It’s not always comfortable being around a male doctor in such situations but he was just so professional and so understanding. Really made me feel at ease. He’s advice on the tests I should have etc was so genuine. You can really tell he is not there to make money off you- he genuinely cares for his clients!! I was being tested for Chalmydia/Gonorrhoea and opted for the 95 mins test results (£130), although I intended on having the £80 test for both STI’s whereby you get the results in 20 mins, however, after having a chat with Doctor M I decided to change the plan- I don’t regret it one bit! I’ve been to NHS clinics which are not as warm and welcoming as this clinic or as accurate in their results! So the clinica is highly recommended by me!! Doctor M even gave me a lovely cream pastry to take home because I told him I hadn’t ate since the day before due to stress! By far the best doctors experience I have had!

Anonymous Female

STD/HIV Care, Leicester

I visited the Leicester clinic today and saw Julie, she made me feel so comftable and at ease. She helped me out with the best options for me. She carried out the treatments and was so friendly and helpful during the whole time I was there. She was calming and reassuring. I would definitely recommend this clinic to anyone. Brilliant service. Thankyou so much.

L, A (Male)

Genital Wart Removal, Birmingham

I am so pleased I found this clinic, I was seen quickly, this feels more like elite private health care, so professional, very discreet and super professional, my treatment was so much quicker and cheaper than my local private hospital and naturally a quicker route than the NHS …. ‘Clarewell Clinics’ is safely stored in my phone and now an essential part of my health and well being, thank you 🙂

M, R (Female)

Genital Wart Removal, Leicester

Fabulous service. Appointment offered rapidly and at a time which really worked for me. Confidential and reassuring approach from all staff, with everyone having a genuine interest in my treatment and wellbeing. I’d absolutely recommend this clinic for a measured and professional approach to supporting and treating individuals with their sexual health. Easy to find and park, comfortable, spotless surroundings. Highly recommended.

S, C (Female)

STD/HIV Care, Leicester

After being really nervous about going, I was greeted with such kindness and put at ease straight the way. I was given the treatment I needed with no issues and it has really taken a weight off of my shoulders. Cant recommend enough.

Anonymous Female

STD/HIV Care, Leicester

I recently went to the Leicester clinic and saw Julie Milsom. I was anxious and worried and not feeling well but I was made to feel immediately comfortable and the setting is very discreet. Julie is such an approachable, warm and welcoming person and made me feel instantly relaxed and I felt like I could talk openly to her. She really listened to everything I said and was so understanding and patient. After my results, during the follow up appointment, she  took the time to explain everything to me and reassured me. I was feeling anxious and concerned about my Diagnosis but she really helped me to understand it and made me feel like I could move forward from it. I would highly recommend her and the Clarewell Clinic services. I think it is worth every penny! 

K, W (Male)

Genital Wart Removal, Leicester

I was concerned and embarrassed about my situation. I attended the Clinic on a Sunday and found Dr Vinod Kumar very approachable, extremely knowledgeable and highly competent. The experience has left me in such high regard for Dr Kumar – thank you.  My concerns were fully dealt with on the day, in a discrete, confidential and humanistic way.  I also wish to thank Dr Kumar’s Medical Assistant Diane who was equally very professional.

P, B (Female)

Genital Wart Removal, Birmingham

I was so nervous – I had cryotherapy time after time and my conditioned worsened every time – I have recently used Clarewell clinics as it was affecting my confidence and relationship. I came in and was seen straight away and so professionally. No pain. The problem was literally solved in an instance. Free aftercare too. Can’t recommend highly enough!

T (Female)

Family Planning, Birmingham

Very Impressed with the excellent service at Clarewell Birmingham. It was very clean and welcoming, as well as value for money. Dr Malu was so kind, thorough and friendly, really put us at ease,  never had such a pain free blood test 🙂

Would recommend this  clinic and staff to everyone!

Anonymous (Male)

STI/HIV Care, Leicester

I was made to feel very relaxed and comfortable, the service was fast friendly and Julie was exceptional in her approach.

Anonymous (Male)

STI/HIV Care, Leicester

I was made to feel very relaxed and comfortable, the service was fast friendly and Julie was exceptional in her approach.

J, M (Male)

STI/HIV Care, Leicester

Seeing a family member consumed by worry is distressing. Being able to access the services of Clarewell was possible for us. The result, we had quick answers to the appropriate questions. Julie Milsom listened, advised, checked her understanding of the risk with appropriate questions. She then explained what would answer the concerns based on the exposure to risk. Her manner and empathy for our situation was all I could have hoped for. We choose tests to provide answers quickly and shortly after Julie explained the results. Where appropriate secondary lab tests were advised to clarify inconclusive indications and medication provided to address and outstanding issue should it be present. The follow up results and communication about them where handled with the same sympathetic professionalism by all in the team. I was given an understanding of the situation and knowledge that allowed me to help and individual  consumed more by worry for others than himself. Consumed to such an extent that without professional advice they would still be worrying about risks of communicating infection that did not exsist. Our results answered  concerns about infection. I can not thank Julie and the team enough.