Our online consultations for STIs and HIV offer you a confidential and immediate way to discuss your concerns and get medical advice. No need to wait for an appointment—get crucial information about testing, treatment, and prevention right from the privacy of your home.
Length of appointment. 15 minutes
Continuity of care. In person examination, testing & treatments
Method. Video or Telephone
Cost of appointment.
£35 (with a specialist nurse)
£70 (with a doctor)
Please note that this is not redeemable against any in-person care. If you have any questions regarding this, please do feel free to get in touch with us.
Is This Service Right For You?
I'm Scared and Don't Know Where to Start
Feeling overwhelmed by STI concerns and unsure where to begin? We’re here to help you sort it all out.
I Think I've Been Exposed—Now What?
Had a risky encounter and worried you’re exposed to an STI? Let’s discuss your risk and next steps.
I Have Questions About Treatments
Wondering about medications or other treatment options for STIs? Let’s discuss what’s best for you.
I'm Worried About a Specific STI
Concerned you might have herpes, HPV, or another STI? Let’s talk about what you’re facing and how to manage it.
I'm Noticing Symptoms—What Should I Do?
Experiencing symptoms like itching, burning, or unusual discharge? We can talk about what your symptoms could mean and your next steps.
Should I Get Tested?
Thinking about getting an STI test but have questions? We can guide you on when and how to get tested.
Start Online. Continue In-Clinic.
The world of TeleHealth is constantly evolving. Whilst it provides great benefits to those looking for a convenient way to access specialist advice, there are some things that will require being seen in person.
Seamless Transition
Say goodbye to the hassle of transferring medical records or retelling your symptoms. Our system is integrated, so the specialist who sees you online has all the information they need to continue your care in-clinic. It’s a smooth transition that saves you time and stress.
Comprehensive Care, Beyond the Screen
Starting online doesn’t mean you’re limited in your healthcare options. Our clinics are fully equipped to offer a wide range of tests, medications, and specialized procedures that can’t be done online. It’s one seamless experience from your first click to your clinic visit, all backed by our extensive repertoire of healthcare solutions.
The Process
Confirm The Appointment
We require payment for the video consultation to confirm the appointment. We will then share a unique link for you to use for your appointment.
Pre Appointment Questionnaire
This allows us to be better prepared for your appointment and (completely optional) upload any images.
Follow The Unique Link
Please open follow the unique link a few minutes before your appointment and ensure everything is working. Your clinician will be with you shortly.
Discussion +/- Review of Images
We’ll take the time to understand & discuss your concerns, including the right course of action.
What is an Online STI Consultation, and how does it differ from an in-person appointment?
An Online STI Consultation offers you a quick and private way to speak with our sexual health specialists without coming into the clinic. You'll connect through phone or video calls, getting the same expert advice you'd receive in-person but from the comfort of your home.
What specialties are covered in the Online STI Consultation service?
Our Online STI Consultation covers a focused range of expertise in sexual health, including STIs and HIV. Whatever your concern, our specialists are on hand to offer tailored advice and guidance.
How long is the Online STI Consultation, and can I extend it if needed?
Your consultation will typically last up to 15 minutes. If you feel you need more time to discuss your concerns, additional appointments can be easily arranged.
How can I schedule an Online STI Consultation, and is there payment required to confirm it?
Booking an Online STI Consultation is a breeze. Click here to secure your appointment. Payments may be required to finalize your booking.
Can my partner attend the Online STI Consultation?
Of course, your partner can join the consultation for emotional support. However, the session will focus on addressing the concerns of one individual. For partner consultations, separate appointments are recommended.
What if I require medications following my Online STI Consultation?
Should you need medication, we can either mail it directly to you (extra charges apply) or send a private prescription to your local pharmacy for pickup.
Can I get a second opinion on STI care received elsewhere through an Online STI Consultation?
Absolutely! If you're looking for a second opinion regarding previous STI care, our online specialists are here to provide that.
Are Online STI Consultations covered by insurance, and if not, what are the accepted payment methods?
Coverage for Online STI Consultations varies based on your insurance policy. We offer multiple payment options, and our team will guide you through this during the booking process.