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Consultant Clinic

Our Complex Clinic was set up to offer a specific service for those who: 

  • are looking for a second opinion
  • have a recurring problem
  • have an undiagnosed problem
  • whose symptoms have not gone away
  • have multiple problems simultaneously

Often, such patients may already have been to their GP, urologist, gynaecologist, sexual health clinics and even abroad for a solution.

Our Complex Clinic only runs in our flagship Birmingham Clinic.


Specialists in sexual health

From busy NHS clinics


Highly confidential service

And discreetly located clinics


Unhurried appointments

With plenty of time for you

Examples of complex problems

Recurrent symptoms

On-going symptoms

Inconsistent medical opinions

Resistant infections

Undiagnosed conditions

Undiagnosed conditions

How does the process work?

Step 1: Prepare for your appointment

Gather your medical records from previous appointments
This will help your doctor quickly understand the services you have previously pursued and their outcomes.

Prepare questions in advance of your appointment

Step 2: Begin to understand the problem

We will begin by covering your medical, sexual and contraceptive history before moving to discussing any questions you may have.

We may also conduct a thorough physical examination at this time.

Step 3: Discuss your previous appointments

We will go through your previous appointment visits to understand what your clinicians had thought about their problem, their suggestions and their outcomes.

This will also be a good time for you to share your thoughts on the previous appointments (so please do reflect on them as much as possible before coming) so we can factor them into your next stages.

Step 4: Discuss possible options

This will be the part of the appointment that you’ll be most interested in.

We have an extensive list of diagnostic tests and medications so that we are not limited with options.

But the most important thing is that we have the experience to navigate cases which are not covered by the guidelines.

Step 5: Telephone review

We will want to review the results from the course of action decided with a telephone appointment.

If the problem has still not cleared up, we will proceed with another option that would have been discussed in your consultation.

Please note that any further appointments will be chargeable.

FAQs about our Complex Clinic

How is this service different from your sexual health clinic?


Who will I see in the complex clinic?

Yes. You can bring someone with you to your appointment. Some patients feel a little faint after the procedure and may want someone to drive them home.

I'm not sure if I need to attend your complex clinic. What should I do?

Most patients do not need any time off work after the procedure. However, it is advised to rest immediately afterwards, avoid strenuous activity and avoid menstrual cups for up to 6 weeks after the procedure.

Pro bono

We understand that opting for private care is not feasible for everyone.

At the same time, we appreciate that there are individuals who have been suffering for years without a solution to their problem.

Our Consultants offer pro-bono unhurried consultations once a month at our Consultant Clinic.

We require your GP to fill out the letter below and to e-mail it to us. After reviewing your letter, we will offer you a consultation. Please understand that bringing a GP letter do us does not necessarily mean we will be able to offer you an appointment.

After your consultation, we will write a letter for you to take to your GP asking them to carry out the necessary tests/treatments within the NHS.