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After an unpleasant experience with my own GP trying to have a coil removed, I visited the clinic and seen Dr Banerjee for an ultrasound guided removal. Dr Banerjee and the assisting nurse (sorry I didn’t catch your name!) were both wonderful and really helped to put me at ease. They administered pain relief during the procedure which made it much easier to bear, due to existing gynae issues. The clinic was very clean and calming and the level of care and support given was amazing, especially compared to previous experiences of similar procedures with the NHS. I would highly recommend Clarewell clinics Birmingham branch. Thank you very much!
M M
18:10 16 Nov 25
Joseph McDonald
22:10 20 Oct 25
Had an incredible experience with Dr Sen and Yasmina for my complex coil removal. I had already been to another practitioner for a first and unsuccessful attempt which was lengthy and fairly painful. I barely had time to lie down on the table with the very welcoming and friendly Dr and her assistant, and the coil that another Dr had unuccessfully fished around for 20 minutes was out! Brilliant experience, clean studio, friendly team. Would 100% recommend.
Giorgia Granata
11:29 12 Sep 25
I came here to get my implant out a few months ago as someone terrified of needles. Julie was so kind and went above and beyond to make sure I was okay. amazing thank you x
Eleanor Loseby
09:29 16 Aug 25
Great clinic, couldn't thank Dr Manoj Malu and the team more, they were kind ,friendly and professional throughout all visits, i would highly recommend visiting here for anything sexual health related there is nothing to be worried about
K G
21:07 05 Jul 25
The staff are lovely and the doctor was very gentle and calming. I went for an implant removal and replacement and was extremely nervous, as I have a phobia of needles. I barely felt anything and Dr Manoj Malu created a calming atmosphere and kept me very calm throughout the procedure. The receptionist was also very kind. Both the medical service and staff's manners are 5🌟
Melissa Blair
11:44 11 Jun 25
Excellent customer service, definitely 5/5 star experience in having my implant removed.No waiting list, refreshments whilst waiting, polite, friendly and very knowledgeable staff. The procedure was done within a few mins with ease.
Roweisha G
19:40 04 Jun 25
Three years ago, I had my contraceptive implant removed and replaced at a different clinic in London. It was a terrible experience—they struggled to remove it, and I fainted twice from the pain. So naturally, I was extremely anxious when I went to see Dr. Manoj Malu for another removal.Dr. Manoj was absolutely brilliant. I explained that I have a very low pain tolerance and was really scared, and he was kind, calm, and incredibly reassuring. Apart from the brief sting of the local anaesthetic injection, the entire procedure was completely painless.It was honestly the best experience I’ve had with this type of treatment. Dr. Manoj is a fantastic doctor, and I can’t recommend him highly enough. He turned a situation I feared into one I felt completely at ease with. Thank you!
indre mockute
14:14 15 May 25
I got my implant put in TEN years ago and never had it removed as I was so nervous! I hate medical appointments in general and injections, so it’s been something I have avoided for far too long. A few days ago I finally decided to get this sorted ASAP and after a bit of research, I found Clarewell Clinics! They had appointments available straight away which was a huge plus for me and the reviews were all so positive, including from others who were scared to have their implant removed. Today it was my turn. Julie couldn’t have been kinder to me and the whole experience was just perfect. It was removed so fast and I am so glad I have finally ticked this off my list of worries! I really recommend to anyone. Thank you!! 🙂
Sophie Fryatt
17:28 12 May 25
I was super anxious about a simple procedure and the Dr could not have been nicer. We saw Mr Jayadeva, absolute sweetheart and amazing at his job 🙏🏻 highly recommend this clinic. Thankyou ❤️
Steffi N
09:25 09 Apr 25
I visited the Birmingham clinic for a coil removal and replacement. The level of care I received was amazing. Julie and Dr Praveen are wonderful clinicians who really care for their patients. I was talked through every stage of the procedure and felt completely looked after. I was given pain relief which is not always an option elsewhere. Magda was also great throughout the consultation process and the lovely chaperone Jodie offered a hand to hold. Thankyou Clarewell! Highly recommend
Bonnie
15:45 17 Mar 25
Absolutely the best care I have received in a longtime. Magdalena, was friendly, professional, compassionate, informed and kind. She listened to my concerns, we discussed various options and she made me feel at ease.The coil removal with FULL pain relief during was without discomfort (unheard of on the NHS).I will be recommending this clinic to everyone I know.Thank you Magdalena. You were a breath of fresh air in this HRT journey of mine. Xx
Sadie Bell
13:31 10 Mar 25
Ali Ghasemi
23:54 07 Mar 25
I attended the Marylebone clinic for a coil change with the gas and air/numbing, previously I had a terribly painful experience with this and was very nervous about going through it again. Dr Sen and her assistant/ nurse were amazing. Dr Sen was thorough with the consultation, very supportive and efficient throughout the whole procedure! My email queries were also responded to very quickly. Strongly recommend.
bahar moniri
17:33 01 Mar 25
Julie and Bonnie are the dream team! I was so nervous and anxious about my coil being removed and refitted. As soon as I walked in the door Bonnie put me at ease. Julie was simply excellent, she went through everything in detail and reassured me I would be ok. I was extremely concerned about the pain of having it done. She said I was a perfect candidate for gas and air together with the lidocaine spray and gel. I can honestly say, it was absolutely fine. Bonnie held my hand and Julie was so gentle with me. I only felt slight discomfort and it was so quick! The relief was unbelievable. I can’t recommend them enough! Thank you so so much!
Rachel
20:18 17 Feb 25
I visited the clinic in Birmingham last week for a copper IUD insertion, and I cannot recommend them highly enough. This was my first time getting an IUD and I was nervous about the procedure and potential pain. However, my experience exceeded all expectations.Dr. Khan provided exceptional care from start to finish. She took the time to thoroughly review my medical questionnaire, explained the entire process in detail, and discussed what to expect post-procedure. We also discussed pain relief options and based on my sensitive circumstances she recommended both a numbing spray and Penthrox, which made a significant difference. Her professionalism, kindness, and compassion immediately put me at ease.Dr. Khan was assisted by Claudia, who was equally warm and supportive throughout the process. The actual insertion went smoothly. Aside from the discomfort from the speculum, I actually only felt a mild pinch and period-like cramps, thanks to the pain relief methods. Choosing to go private was the best decision I could have made for this reason alone.After taking a few moments to recover post-procedure, I left feeling well cared for and went home without any issues. Overall, I am incredibly pleased with the service I received and will undoubtedly return to this clinic for future needs.
Sara Conceição
22:56 19 Jan 25
Excellent experienceI had an appointment with Dr P Khan for coil replacement. She is a brilliant doctor. Dr khan is professional, nice and very friendly. She explained everything to me and put me into ease. I am very thankful to her and to the whole team. I highly recommend this clinic. Thank you
Sarah Elhabrouk
07:55 17 Jan 25
Had my appointment at Clarewell today for a coil removal that was previously unsuccessful at my gp. With Mrs Parveen Khan. I was extremely anxious, Parveen was amazing and so reassuring, she put me at ease and made me feel so comfortable, as did Claudia. I didn’t think such a positive experience would be possible. I couldn’t be happier! 10/10 would reccomend! Happy tears were shed.
Marium Sadia
18:00 05 Dec 24
Had to go with my partner today for her implant removal. I must say the lady that was doing the removal was absolutely lovely friendly kind and understanding. Would 100% recommend AMAZING service 👌 thanks you
Sean White
14:01 23 Nov 24
I attended Clarewell for a coil removal and replacement as my doctor said they no longer offered this service. I rang other nhs clinics but they advised a very long waiting time so I opted to go private. I am very happy that I did. I was greeted well and offered a drink in the cosy reception. I was seen very quickly and all my medical history and options were discussed in detail. I was seen by Mrs P Khan and she has called me the day before to go through a few things before attending. Both the consultant and health care assistant made me feel at ease and were very chatty throughout the procedure. I didn’t feel rushed and I felt very relaxed. I highly recommend seeking Clarewell for your medical needs. So easy and convenient. Thank you.
Emma Chamberlain
18:58 21 Nov 24
For an insertion of a copper IUD, Mrs P. Khan was such an intellectual to speak with as much as she was so maternal to soothe me before the procedure. I was informed of all the possible outcomes of this contraception and I possess personal issues which she took entirely into consideration, making this so much easier. She is clearly very experienced in her 30+ years of work as I experienced very little pain, and her subtle sense of humour alleviated any sense of awkwardness or discomfort a patient may feel prior to quite an invasive procedure. I hope many other women are her patient for things such as this, it was worth going private for. Thank you!
Elena Mildenstein
00:09 10 Nov 24
Deneshay Murray
11:21 06 Nov 24
I attended an appointment at the Birmingham branch for an implant removal and re-insertion earlier today. The reception was very calming and we were seen promptly. I was incredibly anxious but was immediately put at ease by Dr Malu. I didn’t feel at all rushed and he went out of his way to make me calm down and answered all my questions. The procedure was quick and painless and I felt so much better afterwards.I was nervous as I have never gone to a private clinic before but I can’t emphasise enough it is totally worth it, thank you so much Dr Malu
Fran Scott
17:02 31 Oct 24
I recently had a copper coil fitted at Clarewell Clinics, carried out by the lovely team of Julie and Bonnie.Upon arrival i was greeted warmly by Bonnie and immediately felt at ease before heading into my consultation with Julie who was a true professional and took the time to explain the entire procedure in detail, answering all of my questions and addressing any concerns I had. Her knowledge and expertise were evident, allowing me to feel confident in her care.During the fitment process Julie guided me through each step, ensuring I was comfortable and informed throughout whilst Bonnie provided support and encouragement, which helped ease any anxiety i had.I cannot recommend Clarewell Clinics enough, Julie and Bonnie make a fantastic team and their approach not only made the procedure manageable but also left me feeling supported and cared for post-fitment.
Laura Bartram
09:15 30 Sep 24
I highly recommend this clinic, I came with my wife and they provide a friendly and nice care
Abdulaziz AlHanyan
17:22 05 Sep 24
Excellent quality care and very professional throughout.
Steve
11:45 21 Aug 24
Honestly, please trust your gut feeling with this place and all the other reviews as well. All the staff are possibly one of the most most kindest and genuinely empathetic professionals in the field. You go in and you forget you're in Birmingham!I had to visit twice to get the implant taken out, first time Dr Malu tried to find both ends of the implant, he tried his best to feel for it but told me the success of it getting taken out the standard way was less than 10% or so, I could tell he knew what he was talking about so I trusted him, the Dr recommended for me to get an ultrasound guided removal, didn't charge me for the consultation and let me go on my way.Second time I came back with the intention of having it ultrasound removed, this time I met Dr Jayadeva, straight away he was professional, knew what he was doing/talking about and answered any questions I had with confidence. He got everything set up for the procedure and brought one of the staff members in for support (I'm so sorry I didn't catch your name!) and she was absolutely fantastic as well keeping me distracted and talking even through wincing through a slight pain (pain wasn't intolerable either, it was just an annoyance). When I thought he was still at the beginning of the procedure, the lady announced it's over, the implant has come out. I immediately opened my eyes and looked up in disbelief at how quick that was and was extremely happy the whole way home!I will like to extend to Dr Malu, please please don't feel guilty or bad that you weren't able to take it out first time! I trusted your instincts and you were correct to not proceed, you managed to save me waiting another month to take it out and most importantly saved me from any more unnecessary pain!10/10, fantastic services. keep up the good work 🙂
Cat
15:50 09 Aug 24
I attended the Clarewell clinic as I was at the end of my tether, peri menopause wise. My Gp wouldn't help me as my bloods were normal and allegedly too young at 43, but I was very symptomatic! I made an appointment with Julie who is a specialist at Clarewell and she was absolutely amazing. Firstly, I had a zoom appointment as I'd broken my foot and couldn't get there, secondly the knowledge that she has, has made me feel overwhelmed as at last I'm being listened too.I have started HRT and although just the beginning of my journey, it's already working to relieve my symptoms.Julie is highly recommended! If you are like me, get an appointment booked ASAP! Thanks so much.
Suzannah Witten
12:53 21 Jun 24
I couldn't recommend the Clare well Clinics enough. I had my vasectomy there about a week ago with Dr Jayadeva, who showed an incredible level of gentleness, care, and professionalism through the whole process, the same goes for his clinical support, Tilly. The process was also very quick, and mostly painless. For anyone considering the procedure, I highly recommend this clinic!
hadyn curran
08:58 21 Jun 24
Friendly and enthusiastic staff. and you can make an appointment quickly without having to wait long
Hanah Will
10:04 19 Jun 24
I would like to express my deepest gratitude to Julie. Following a rather distressing experience in the past, I had been very anxious about having my implant removed, to the extent that I delayed the procedure for over a year. Julie's kindness and patience were incredibly reassuring throughout the process. Her friendly demeanor made me feel much more at ease. She ensured my arm was completely numb, and before I realised it, the implant was out, and my arm was stitched. Julie truly is an asset to the clinic.Additionally, although I didn’t catch her name, the lady at the reception desk was warm and welcoming, which contributed to a pleasant visit. From the initial booking process to the completion of my appointment, the communication and care from Clarewell Clinics have been outstanding. I highly recommend Clarewell Clinics and Julie M. for their exceptional service.
Rickelle
19:30 18 Jun 24
I couldn’t recommend Clarewell enough! I was nervous after a bad experience with my first coil fitting a few years back, but Julie & Bonnie looked after me so well and put me at ease with their compassion, knowledge and understanding. Julie took the time beforehand to discuss everything in detail and answer all my questions, including about the pain relief options. I opted for Penthrox gas and anaesthetic gel for my coil replacement and I hardly felt a thing during (unlike my first fitting). Unfortunately, women’s experiences aren’t always taken seriously by other practitioners but here I felt listened to and understood. Pain relief should be offered as standard for coil fittings everywhere as it is here - every woman deserves the choice to minimise discomfort during an invasive procedure. Penthrox in particular is ideal for it as it takes the pain away and also has a relaxing effect to calm nerves.I’ll definitely be back to Clarewell for my next appointment and wouldn’t go anywhere else now. Thank you ladies!
Rebecca Williams
18:44 18 Jun 24
I rang here yesterday after being told by my doctors it would be a 2/4 month wait for my implant to be removed. (I was desperate for it out due to it making my mental health deteriorate). I phoned up at 10am , and explained my situation and they got me an appointment straight away at 10:30am! I was welcomed nicely and was shown to the room by julie. She was lovely and so polite. She made sure I www comfortable the whole time and took her time with me as I was absolutely terrified (I have a phobia of needles). My experience here was absolutely brilliant, I couldn’t thank Julie more for the experience she gave me. The procedure was explained to me fully before going ahead with it, and I was constantly asked if I was in any pain or needed anything. Julie took her time with me and was so calming and patient which was great for me considering the state I was in. All in all the procedure was painless and I felt very well looked after there. Would definitely recommend this place to anyone!
Abbie Roach
12:29 16 Jun 24
I can’t recommend Clarewell Clinics highly enough following my experience of an ultrasound guided implant removal. After being informed of an extremely long waiting list for the procedure on the NHS, I sought out private alternatives. I was offered several different appointments and was seen within a week at Clarewell Clinics (although i was offered a next day appointment). Tilly, who works on reception, assisted throughout the procedure, and Dr Jayadeva was wonderful at explaining the procedure and kept me well informed along the way. Both were professional and chatty and kept me as ease throughout, and at no point during my appointment did I feel rushed or dismissed. It is evident that patient care and comfort is the top priority at Clarewell Clinics and I wouldn’t hesitate to come back in the future if required. Thank you!
Robyn Jones
12:20 11 Jun 24
For years, I struggled with Pearly Penile Papules (PPP), impacting me mentally and physically in finding new partners. Seeking treatment led me to Clarewell Clinic. Ms. Magdalena Nowacka provided exceptional care, putting me at ease and explaining the procedure thoroughly. If you're dealing with PPP, I highly recommend seeking treatment.The treatment is pain free and there is nothing to worry about. I’ve seen 90% improvement rate, and I couldn’t be more happier!I cannot recommend Clarewell clinic enough.
Richard
10:45 01 Jun 24
Had a complementary scan for my wife very pregnant 🤰 😁 Reception & Doctor was very friendly and gave great advise! Would definitely recommend
Serge Galoup
20:26 30 May 24
I have been today to have the coil removed ,Dr Praveen explain the whole process and medication and made me feel very comfortable and pain free . Thank you N. Toader
Jana Toader
13:10 14 May 24
Cam not praise the service Julie (practtioner)delivered. Her professionalism, mamnerism & client care was second to none. To watch how she conducted herself provides one with clear directive as to why one would choose this clinic over others..if I could give 6 starts I would
Monie Kassam
16:31 11 May 24
I’ve been on the NHS waiting list to get my implant removed for the last 4 months as we’re ready to start a family. I finally got fed up of waiting and called Clarewell, I got an appointment a few days later. Julie was amazing, personable and very informative. The appointment was not rushed and very professional, would recommend!
Daisy Hopewell
21:04 10 May 24
Julie was so friendly & bubbly and put me straight at ease! She made sure I was not in discomfort and the session wasn't rushed. I'd highly recommend a consultation & treatment with her. The clinic is a lovely and welcoming environment too. 5*
Bonnie
14:43 01 May 24
I would highly recommend Clarewell Clinic to anybody considering using their service for coil fitting/removal. I was extremely nervous (to the point where I couldn't sleep for weeks) pending the expiration of my old coil and was dreading having the replacement done by the NHS without pain relief. I decided to advocate for myself and pursue an option that provided the peace of mind that I needed. Clarewell was the best decision I made, and was worth every penny. Dr Praveen and Julie both supported me and I felt very validated and cared for. Reception staff were also extremely kind and welcoming, offering hot drinks. The building is modern and inviting. At my appointment, initially I felt scared but Dr Praveen and Julie quickly eased my worries, listened to my concerns and answered all my queries knowledgeably, professionally and with kindness. The procedure itself was a million worlds away from the NHS experience (in a good way!), to the point where I was actually laughing and chatting with Julie and and my partner (who was allowed in the room to sit with with me during the procedure). I felt no pain, and I thought Dr Praveen was only getting started when actually the procedure was over!! I didn't even realise he'd done it! I will be returning when it's time to for a replacement fitting, I will never have this procedure done with the NHS again, Clarewell 100%! Spend the money, avoid enduring barbaric, medieval procedures and experience a modern, comfortable, empowering service as women should in the 21st century! Dr Praveen and Julie are both very talented. Thank you!!!
K H
10:01 11 Apr 24
Had an implant fitting, staff lovely and friendly quick easy service highly recommend
Chloe Hartwell
14:50 03 Apr 24
After getting my coil fitted during my C-section 6 months ago, I’ve been struggling to get the strings cut on it from the NHS. Contacted Clarewell Clinic and got in within the next couple of days! Julie was fantastic and made me feel so at ease, will definitely return in the future! Thank you so much!
Abbie G
08:15 22 Feb 24
After being terrified of having a coil fitted due to lack of support from the NHS, I came to Clarewell. Julie was absolutely amazing at discussing what the procedure was going to be like and spoke to me throughout the procedure too. I can honestly say the pain I felt was over very quickly but also validated too. Bonnie was also a really wonderful help at comforting me and making the environment welcoming. I was shocked by how little to no pain I felt following the procedure, only the slightest twinge if I got up to do something, which has completely settled down. Just want to say thank you so much to this team for empowering me to put myself first. Only recommendation is to add a little more information of what to expect afterwards e.g bodily changes, PH changes etc
Bethany Mason
15:48 16 Jan 24
I received a highly professional and prompt service. I had an appointment on Saturday, which was great as it allowed me to skip the queues. Dr. Julie is incredibly experienced and addressed all of my concerns with great expertise. The procedure was performed flawlessly. The reception staff was warm and welcoming.
Mobile Site
17:48 07 Jan 24
I went in to remove my iud with Ms Magdalena. She made me feel extremely comfortable and relaxed. I have nothing but positive things to say about my experience. If you’re feeling nervous about the pain, Magdalena will make it all go away.
Log Frank
10:19 24 Dec 23
I’ve been at the Clarewell clinic for a deep implant removal.Unfortunately, the first time I attended the ultrasound had a fault, meaning that my appointment had to be rescheduled. The clinic worked very hard to find me an alternative appointment, going above and beyond. The procedure itself went smoothly, the doctor was very skilled and knew exactly what he was doing.Overall a very good experience and I would recommend going if you are unable to wait a long time for an NHS appointment.
Daniela Stiavnicka
13:21 23 Dec 23
Had my IUD fitted here, Julie was incredible and the whole experience was comfortable, even as someone with anxiety. We laughed the whole way through and I was made to feel at home by both Julie and Jodie. Honestly the best experience I could have hoped for, well worth the money and more.
Tori Elliott
09:22 12 Dec 23
Amazing service! Julie is super nice and sweet and made me feel very comfortable. Can't recommend enough!
Ivelin Dimitrov
20:41 05 Dec 23
Just wanted to say thank you to Magda that was looking after me. After telling her and showing her my problems. Magda looked at it professionally and told me what the issues are. She has told me the options I had and which options I should choose. She will not scam you guys and only wants the best for you. Also after taking the medication and keeping her posted, she will tell you guys what to do next and also what to take next. You guys can always keep in touch with her as she will always give a call back if you have any questions. Honestly I can only recommend you guys and come and visit this clinic.
Ridam Kumar
12:09 05 Dec 23
Today I had a copper coil removal and replacement. I am so pleased I chose to use Clarewell. As someone who has high anxiety and has had previous bad experiences in this area of healthcare, I can not praise the clinic higher.Dr Praveen and his team made the process feel stress free, it was quick and comfortable and I felt totally re assured throughout. I had options in terms of pain relief - this was all really clear and I felt in very safe hands.Any anxious women worried about this kind of procedure, I thoroughly recommend you consider using the clinic as you will leave feeling that it was a positive experience. Thankyou so much to the team. Michelle
Pegglepopz Peggy
11:11 26 Nov 23
Came in for implant removal, Julie was so great. Friendly, chatty, my husband was able to come in with me and he praised the experience. We'd never gone for any type of private treatment but as soon as we came out we agreed how good it was and worth the money for Julie alone.
Philippa Lloyd
14:58 22 Nov 23
Came here from a consultation to Magda and Dr Manoj and they made me feel welcome for my STI treatment and all was treated instantly once the diagnosis was evaluated.Best clinic in West Midlands and highly recommend if you want to go through a comforting and enlightening process.Will be visiting again if I get any sexual health concerns.
Joshua Waldon
16:28 21 Nov 23
Having grown frustrated and bitter following my last encounter with NHS Reproductive Healthcare, I decided to assume 100% personal responsibility for my reproductive healthcare experiences and seek worthy alternatives to NHS reproductive healthcare.I discovered Clarewell Clinics after googling private reproductive healthcare in the UK. And I decided to make enquiries and follow through.I am happy to say that was a great decision for me.I visited Clarewell Clinics in Birmingham Jewellery Quarter, to replace my 5 years NHS-fitted copper coil with a 10 years copper coil.I was seen by Midwife Julie and another team member - from the reception area - I can't recall her name.The clinic ambience was relaxing.Julie was exceptionally knowledgeable and shared several helpful and personalized insights with me.This was remarkable to me because I have been seen previously, by about 3 separate Gynaecologists from the NHS and the information I was provided, about reproductive healthcare and contraception, was mostly general information which I mostly already knew about, from my own personal due diligence research on the internet.Julie is the first Midwife that have attended to my reproductive healthcare and her knowledge and insights about the female reproductive system and birth control options is far superior, in my view.This was very reassuring for me.I believe the service I received was worth every penny I spent.Also, the clinic allowed me to pay after the copper coil fitting procedure was completed.The payment sequence matter was initially a worry for me, because some service providers require that you pay before the service is provided. After which they may not completely respect your wishes, which can get frustrating.Allowing me to pay after the coil fitting procedure eased my worries from the get-go, which is exemplary of exceptional service, in my view.Also, my copper coil fitting experience was surprisingly smooth and painless.I was also provided with multiple options to choose from, for pain relief.The copper coil fitting process was properly explained to me by Julie and her team.I was consulted and checked on through-out the entire procedure to ensure I was at ease and satisfied.This was excellent.After the copper coil fitting, I was provided aftercare information and encouraged to contact the clinic if I have any further questions.Furthermore, the clinic location is only a short 5 minutes’ walk from Birmingham Jewellery Quarter Tram and Train station. And was easy to find, using Google maps - if you don't live in Birmingham and elected to travel in, like I did.Moreover, the service charge for the copper coil fitting was clearly and promptly communicated to me. The price was reasonable and affordable for me.All in all, I had an exceptional and positive experience, and I would recommend Clarewell Clinics in Birmingham for Copper Coil fitting.
Blessing C
19:16 20 Nov 23
I filled a tube for Phil, Phil filled the consultation with kindness. Excellent service.
Dan B
15:05 17 Nov 23
Came for my copper coil removal today and I was terrified. Julie made me feel at ease straight away and the process was really straightforward I won't hesitate to come to her again in the future! Thank you so much.
Leanne Hye
07:29 22 Oct 23
Julie fitted my copper IUD coil yesterday. I can honestly say she did everything to put me at ease - especially as I was so nervous to have the procedure done. Julie answered all of my queries and explained the whole process prior to having it fitted. If anyone is worried about getting an IUD, please go here - I cannot recommend Julie enough.The receptionist (cannot remember her name - so sorry) was amazing, and held my hand through the procedure. They were both so kind and put my mind at ease. Worth every penny.
Alex Smart
11:27 05 Oct 23
Having a Mirena coil fitted was the worst pain I’ve ever experienced, followed by four months of cramping, bleeding and increasing brain fog. I’m so grateful I found Julie; she instantly put me at ease and made having it removed an absolute breeze.
Caroline West
14:02 26 Sep 23
I had my implant taken out by Julie and she was so amazing bless her! She made me feel comfortable and was ever so friendly and was very professional I really recommend anyone to go to clarewell! One of the best private clinics!
Famidah Ali
16:36 12 Sep 23
Visited yesterday and was really happy with how comfortable I felt with Julie and the receptionist. Very warm and professional manners. I didn't have my coil removed as planned, but the way Julie explained why I didn't have to at this time showed that they take your needs/wants/plans into consideration when advising you. Would definitely recommend Clarewell Clinics.
Ifeoma
17:05 05 Sep 23
Money well spent for peace of mind. Dr Praveen Jayadeva, Shannon and Olivia have been very support and done a great job. Dr Praveen Jayadeva was very patient and tried every method to sort out my complicated case. Shannon was holding my hands giving me enough comfort and courage, also gave me a cuddle after my procedure was successfully completed. Olivia is the most cheerful receptionist and wished me good luck. I would give 10 stars if Google allows. Can't thank them more. Thanks so much everyone xo
Rita Lam
18:24 02 Sep 23
Amazing! Julie listened well to my problems and clearly explained how my symptoms can be managed. The best thing was that she said you can contact me anytime through email and I did not hesitate. I got quite quick reply. I am so happy 😍😍😍
Marija Nadzmi
20:13 22 Aug 23
Absolutely fantastic service,After having an absolute horror show of an experience with an NHS clinic in Nottingham removing my implant, I was convinced that this is how it was supposed to be, however, just entering the cute little clinic puts you at ease, they offer you tea and coffee and you sit down and have a chat before anything is done, Julie had made me feel so comfortable and made the whole experience enjoyable! She was really informative and made every step simple and easy for me.Cannot recommend Enough, well worth my money and I will be using this company all future enquiries!
Pippa Frost
18:37 18 Aug 23
Amazing staff made me feel very comfortable and had me checked out and had results in 2 hours. Thank you to Dr Malu for giving me advice during consultation and putting my mind at rest.
Raven White
19:40 15 Aug 23
If you're thinking about getting the coil, get it ASAP.I went to Clarewell to get the non-hormonal coil fitted. I was quite nervous before going, only heard scary possibly painful things about having the coil fitted but as the only contraception without hormonal interference I felt I had no choice. Can't put into words how honestly amazing Julie is! Completely put me at ease, even having my crying 3 month old with me.. we all held him and next minute it was done. Felt absolutely nothing!Thank you Julie & Bonnie.. what a surprisingly pleasant experience 😂 would highly recommend Clarewell
Olivia Fountain
21:28 16 Jun 23
I have had a long history of undiagnosed female problems and have never had a good experience with NHS examinations. I was fitted with the coil during surgery so was under general anaesthetic but after an extremely difficult and upsetting first smear test my GP told me that I would not be able to withstand the coil removal and referred me to hospital. Unfortunately i was placed on an 11-month waiting list and with my coil now expired I simply couldn't wait that long for help. So we decided to go private and looked around, and I'm so glad we went with Clarewell Clinics.I was allocated to Magda who was so welcoming and approachable, she let me pour my heart and frustrations out to her before we even attempted to start the procedure. She offered me gas and air to help and waited until I was ready. Honestly, that was the first positive experience I have ever had! Magda is an absolute saint and made me feel so at ease. I felt no pain whatsoever.If you've had a traumatic experience or struggle with examinations like me, please don't hesitate to book in. It's been worth every penny.
Rachel Turner
15:33 03 Jun 23
Visited the Quorn clinic and Julie removed my implant. After months of waiting for an NHS appointment I was able to be seen next day here. It was quick and painless, and despite my toddler screaming the ENTIRE appointment we were made to feel welcome. 5/5
Jessica Cooper
11:15 21 Apr 23
If you’re concerned about having an IUD fitted, please don’t be - book in here! Having had a very traumatic experience with the last one, I apprehensively booked in the hope that a private fitting would be better. I needn’t have worried.. I highly recommend Julie & Jodie at Clarewell. They made me feel very comfortable, no rushing, walked me through every step before & during the procedure. Julie is amazing; an expert in her field and her passion for her work is obvious. She was so lovely and made sure there was no pain. I was genuinely put at ease - Thank you so much ladies.
J Foden
07:09 11 Apr 23
Had an absolutely amazing experience here for my copper IUD fitting. Julie and Shannon are so great. Julie is extremely knowledgable, experienced, personable, willing to talk through absolutely any questions and really puts you at ease. The fitting process was only uncomfortable briefly - so much better than I imagined. I felt really comfortable throughout and would recommend Clarewell to anyone!
R
12:52 16 Mar 23
I chose to go to the clinic in Quorn to have my contraceptive implant removed. Julie and the team were welcoming, helpful and professional. I wouldn’t hesitate to recommend this clinic.
Emily F
08:18 21 Sep 22
I went to Julie for a coil fitting today. I wasn't sure what type I wanted and I'd had a very bad experience about 15 years ago with a copper coil.Julie was so kind and understanding, she took the time to explain the different types of coil, was very knowledgeable about the advantages and disadvantages of each and even explained what she thought might have happened to make my last experience so bad.The actual fitting was...Well...wow. it was almost painless. I was so surprised that I honestly didn't have the words to express my gratitude.I will be going back for my replacement and would recommend the service to anyone who is considering having a coil fitted.As an aside, I was also even offered an appointment the day that I enquired, which was also fantastic for me because I didn't have any time to worry or become anxious!
Catherine Jeynes
17:00 14 Jun 22
Julie and Jodie are a dream team! Both such lovely ladies and instantly made me feel relaxed and comfortable. Julie took the time to explain and talk me through the coil fitting, and never made me feel rushed or in a hurry. Couldn’t recommend the clinic enough. Thanks ladies!
C J M
11:25 05 Jun 22
Well Julie is a mircal worker! Today I had my copper coil removed and a hormone coil fitted. The first experience of having a coil was an awful one for me and I was terrified of having it changed. Julie made me feel completely relaxed and talked me through the whole process and everything went at the speed I was comfortable with. I couldn't recommend her enough! The whole experience has changed the way I feel about having a coil fitted and would tell anyone to go see Julie if they want any form of contraception fitted. Julie I can't thank you enough xx
Katie-Jennifer Price
14:36 14 Apr 22
Fantastic service such bubbly and lovely people. My girlfriend had her implant out and they were great gave us lot's of advice and made her feel comfortable throughout.
william bradsworth
19:41 08 Feb 22
Lovely clinic, absolutely amazing service. Both Jodie & Julie are lovely ladies giving a warm welcome and making me feel instantly at ease!After spending the day thinking the worse and how painful it was going to be to get my implant taken out, it was absolutely PAINLESS. I felt nothing at all! It was all over and done with super quickly.Excellent experience & would definitely recommend Clarewell, especially to anyone who gets nervous!Thankyou ladies 🙂
Harriette
16:26 25 Nov 21
Very helpful and friendly staff. Made me feel extremely comfortable and procedure was very simple. Highly recommended.
Gains quixote
14:29 16 Nov 21
Absolutely amazing clinic!Both Jodie and Julie are such lovely ladies, going above and beyond to give you not only the best healthcare but to give you that home comfort too.From someone who dreads the worse when having the implant removed and refitted, Julie couldn’t make me feel more comfortable. Over and done with in a blast, no pain felt at all - just the bubbly chit chat you can always expect with Julie putting you at ease. I will never go to anyone else.Such a relaxing relaxing environment from the moment you step into Clarewell clinic.Will forever recommend Clarewell clinic - not only for the outstanding service but for the lovely ladies!
Georgia Edwards
14:16 11 Nov 21
Amazing service by Julie! Julie made me completely relaxed for my coil fitting appointment. Very informative and extremely gentle. Would definitely recommend!
J Peake
08:03 10 Nov 21
Went for a Klyeena coil check up after having a few concerns. My own GP was not giving me an appointment, so decided to go to Clarewell Clinics after reading all the great reviews. Excellent service, both Jodie and Julie are very friendly. Julie gave me all the info I needed and helped me feel more reassured. Thanks!
Joanne M
14:47 05 Nov 21
Great friendly service and a very professional approach 🙂
Andrzej Kuriata
16:14 02 Nov 21
Had a copper coil fitted here today & I was so impressed with the service. The procedure was explained to me as well as options about which coil to use, and the whole process was really relaxed and friendly. Really professional, I would thoroughly recommend this clinic to others.
Pyro Aluna
16:03 12 Oct 21
Julie and Jodi are both super kind and nice. My wife was very panic before she went fot the coil removal. Julie calmed her down with nice clear instruction and helped extra miles. A very pleasant experince. Thank you Julie and Jodi.
Ding Ding Lin
20:54 30 Sep 21
A very pleasant experience. Very professional staff. Everything was explained, all my fears vanished. Treated me extra nicely. Can highly recommend this place.
eshio faili
14:23 01 Sep 21
Jodie and Julie are amazing, I was 30 mins late for my appointment(I thought it was at the wrong time) and it was no problem, they made no fuss and got me straight in, lovely ladies as well, made me feel at ease and it was quick and painless. Really recommend going, car park space and they offer sweets!!
Shauna May
14:55 06 Jul 21
Went to have a coil fitted for the firsttime, Julie and Jodie made the whole experience verty comfortable and made sure I was okay the whole time! Very efficient and quick service (was seen within 2 weeks of enquiring). Lovely, chatty and brilliant service. Would definitely go back.
Lauren Falconer
14:20 22 May 21
Booked in to the quorn clinic for a coil removal and Julie was quite honestly the friendliest, nicest person I think I’ve ever met. She put me at ease immediately and was chatty all the way through, let’s face it the silences when having a procedure down there can be really awkward! But none of that with Julie, with the whole procedure being done within a couple of minutes. 5 star service. Highly recommend this lady
Charlotte Yates
07:30 14 Apr 21
Myself and my daughter had to visit Clarewell Clinics due to our GP refusing to do routine appointments any more. What can I say but what a fantastic organisation. From the reception staff to the clinical staff, everyone is very friendly, welcoming and professional. Julie is amazing. The tablets our GP put my daughter on Julie realised were incorrect for her condition and she amended the dosage. Since then my daughter has been free of pain and other symptoms. It has been life changing for her as she was at the point where she could not walk at times and now the terrible pain in her legs has gone. For myself Julie has helped me recognise the correct medication I should be on for my age. She is extremely kind, patient and her clinical knowledge is unrivalled. We feel very blessed to have found Julie and wouldn't return to the GPs now for specific queries purely because we trust Julie above anyone else.
poppyfairy
11:45 27 Feb 21
I went in to have my implant removed, got booked in very quickly - my appointment was within the next 3 days (unlike NHS telling you to wait months for this type of service). Julie is very friendly and knowledgeable person, I definitely felt reassured and at ease when talking with her about my concerns. Overall had a very nice time with nurse Julie, she's very chatty, warm and professional all at the same time! It will definitely make your visit more relaxed. Would highly recommend Clarewell Clinics!
Olga Pajor
10:09 26 Feb 21
I visited the clinic to have my regular smear test. The clinic is located in beautiful surroundings, with plenty of car parking. The staff were extremely welcoming and friendly whilst remaining professional and I immediately felt at ease. I would highly recommend Clarewell's to others and will definitely return myself.
nannette kirkman
11:41 22 Feb 21
Julies the best!
ben ward
18:20 11 Feb 21
Excellent service! I was made to feel extremely comfortable. Highly recommend.Thank you!
gemma broad
09:43 06 Feb 21
Can't recommend the clinic highly enough. I wanted my coil out to try for my first baby but with the current lockdown, my GP wasn't able to offer me an appointment. I called Clarewell on the Monday and they could get me in the very next day (I actually ended up choosing a Thursday appointment because of prior commitments).Everything was really Covid-friendly - I parked up and the receptionist came to my car to let me know when they were ready for me. Masks were worn by everyone at all times.My appointment was with Julie Milsom and she was excellent. So friendly and chatty, and really efficient. I was in and out within ten minutes.The price was fair, I thought, at £150.00 for the appointment.The only negative I would say is that the clinic is not clearly signposted; I wasn't sure I was in the right place when I parked up, despite getting a text message telling me where to park. I thought I'd pulled up at someone's house! However, I called the clinic to query this when I arrived. and the receptionist came out to give me a wave to let me know I was in the right place.
Caroline Blake
14:30 15 Jan 21
It was my first time at Clarewell Clinics and I can’t rate it highly enough! The man who greeted myself on reception was so friendly and Julie was lovely too, instantly putting me at ease. My implant removal was painless and wasn’t rushed, Julie had plenty of time for a good chat!Very COVID secure, waited in the car and collected when clinic was empty. Masks worn by all staff.
Abbie Hall
20:58 09 Jan 21
Went to have my implant removed by Julie Milsom, she was so lovely and I felt completely at ease and she was so lovely to talk to you, would highly recommend, thank you clarewell clinics
Nikki Toovey
15:10 01 Dec 20
Excellent service! J. Milsom was lovely and made me feel very relaxed, would 100% recommend.
Ella Perry
18:09 26 Nov 20
My visit at Clarewell Clinic One Ash was a great one. Julie Milsom who I had seen there is a life saver!I had a horrendous experience somewhere else, prior to going to Julie at One Ash, to remove an implant. I was left with more than half the implant left in my arm after a poor attempt to remove it all. I reached out to Julie who was immediately appalled with the service that I had received and was quick to book me in to have it all taken out. The service was handled very professionally and I was made to feel at ease throughout the whole process. I highly recommend them.
Victoria Weston
19:00 08 Nov 20
Visted to have implant remove. Julie was amazing, reassured my daughter as was very nervous..Julie talk everything through making us feel very comfortable, very professional .Would highly recommend Clarewell clinic ....
Gayns Leake
16:36 14 Feb 20
I can’t speak highly enough of Julie, the warmth in her approach puts your mind at ease immediately. An extremely professional and effective clinic, would highly recommend it.
Mark
10:18 08 Feb 20
I went here to get several tests done, receptionist and staff very lovely ,dr manoj is an excellent doctor👍However I didn’t like how other staff kept knocking our door and asking for things when I was speaking to dr manoj, it did put me off a bit as I was giving sensitive information about my personal life to him, it’s just a nitpick of mine, other than that very good!
Adam Clarkson
20:42 06 Feb 25
ukainski sik
09:09 07 Apr 25

B (Male)

STI Clinic, Leicester

Julie is such a warming person who I felt totally comfortable to speak to about my concerns. She was very professional and listened to me which I found most comforting. Thanks Julie

L (Female)

HPV-Warts Clinic, Leicester

I was very nervous initially but quickly found I had no need to be. The clinic is beautiful and calming and I was offered coffee on arrival. I was seen promptly and really put at ease by the clinicians who took the time to listen and give me the best advice for my treatment. I couldn’t be any happier with the result and would highly recommend this clinic. Huge thank you for the help and support.

E, T (Male)

Men’s Health Clinic, Leicester

I attended the clinic for a test, understandably nervous, but Julie greeted me with a warm smile and instantly made me feel comfortable. She calmly and professionally explained the procedure, making sure I understood everything, and answered my questions without any hurry. When she didn’t know the answer, she messaged Dr. Malu for advice, which is refreshing, as opposed to some practitioners who spin an off-the-cuff answer just to move on. When I need anything further, I shall certainly be returning to this clinic. Thank you Julie!

A, A (Male)

STD/HIV Care, Leicester

Service was good and Julie made me feel comfortable from the first moment. Excellent service

Anonymous Male

STD/HIV Care, Birmingham

Extremely professional and a well run service. Not just your typical health care provider, they actually care and consider the people they see and go out of there way too make sure they can help you as much as they possibly can. Friendly, private and respectful couldn’t ask for anything more. 10/10 I would recommend these services for any sexual health concern. Thank you again to the team for putting my health and mind at rest.

Anonymous Male

STI/HIV Care, Birmingham

I had the pleasure of visiting both sites; Leicester & Birmingham. I was nervous at both visits, the second in particular. The professionals at both clinics are a credit to the company and made me feel calm and collected.

The first visit in Leicester was for a rapid chlamydia test which turned out to be positive. Julie reassured me that treatment was straight forward and I was offered the treatment there and then.

My second treatment was in Birmingham where I was consulted by the most professional and friendly healthcare professional I have ever met – this test was for a post 10 HIV test. After a very reassuring consultation and a great turn of perception I walked away feeling reassured. 2 hours after this test I received the results for both the HIV and the lab Chlamydia – both of which were negative. It turns out I had a false positive at the Leicester clinic which was explained to me at the time as the tests are not 100% accurate. 

Overall, in the future, I will only use Clarewell as my provider for these tests. I also want to express my thanks and gratitude to Dr Manoj Malu – thank you!.

Anonymous Female

STD/HIV Care, Birmingham

Easy appointment, same day appointment, replying immediately so generous doctor helpful and understanding and caring, easy location. And quick results.

Anonymous Female

STD/HIV Care, Birmingham

Was unsure what to expect but pleasantly surprised. Professional and helpful staff wo all, from reception to Dr put me at ease despite my worries. I would definitely recommend this practice for any of your sexual health issues. Thank you Dr.Malu

Anonymous Male

STD/HIV Care, Birmingham

Most people will be anxious when visiting this clinic for whatever reason, but the kindest and warmest welcome awaits. Non judgemental, understanding and caring advice, effective painless tests, and prompt results make this as non stressful as is possible to be. Safe, private and confidential, can only highly recommend.

Anonymous Male

STD/HIV Care, Birmingham

I didn’t expect the test for chlamydia and gonorrhoea to only take 20 minutes! Coming from the NHS the services were surprisingly affordable!!

Anonymous Female

STD/HIV Care, Birmingham

My experience with the Complete Sexual Health service was excellent from start to finish. Dr Malu is a wonderful doctor who really cares about his patients. I received great treatment with effective results, and will definitively be recommending this service.

Y, M (Male)

STD/HIV Care, Birmingham

I visited the clinic and was greeted with professional and informative care provided by Dr Malu. Dr Malu and his colleagues made me feel at ease and reassured my concerns. Should you need advice and assistance with regards to your sexual health, I highly recommend Dr Malu and his team.

J, D (Male)

STD/HIV Care, Birmingham

A truly excellent clinic. Professional, informative care and advice provided by the wonderful Dr Malu and his experienced team. Whatever your concern,  Dr Malu and his colleagues will make you feel at ease and deliver a level of personal and human service you will not find elsewhere. Should you need advice and assistance as regards your sexual health, do not delay, pick up the phone to Dr Malu and his team and they will very much look after you. Highly recommended.

Anonymous Male

STD/HIV Care, Birmingham

Excellent service and very professional, immediate resolution of symptoms. Dr Manoj Malu was a fantastic Consultant Physician extremely polite and has completely changed my life thank you.

S, R (Male)

STD/HIV Care, Birmingham

I would highly recommend this health practice. They respected my privacy and made me feel at home. I was very worried about what was going on with me. Dr in the clinic could make the diagnosis correctly after examining me and start me on the correct antibiotics straightaway. 

S, W (Female)

Genital Warts Removal, Leicester

If I could give 10/5 I would! Dr Malu is a fantastic doctor who’s expertise is second to none, he cares so much about his patients both with their medical issues and about their mental wellbeing. Unfortunately my warts are made more challenging due to an autoimmune condition and treatment offered on the NHS wasn’t working for me, which did get me down and very upset, wondering if this would EVER go away. But Dr Malu is so reassuring, caring and professional and I know we will beat this, together.  I want to thank Dr Malu for helping me and not making me feel so alone with nowhere to turn, which was exactly where I was before I found him!  THANK YOU SO MUCH DR MALU!

Y, K (Female)

Genital Wart Removal, Birmingham

I have had to visit the clinic a few tomes so make sure the warts have gone as Dr M Malu likes not to over treat an area on one occasion. So Dr M Malu has made me feel at ease every time I have visited the clinic, he is none judgmental which is also lovely. He treated me with respect and informed me what was happening at all times.  Thank you so much Dr Malu 

L, M (Female)

Genital Wart Removal, Birmingham

From start to finish the staff and service provided was 5 star.  From the very initial phone call the staff were super polite, discreet, efficient and professional. Highly recommend Complete Sexual Health. Cannot thank the whole team enough for making my visit as comfortable and relaxed as possible.

M, H (Male)

STD/HIV Care, Birmingham

very friendly felt comfortable excellent service highly recommend

Anonymous Male

STD/HIV Care, Leicester

Excellent caring service. Diagnosis made within 20 minutes and treatment started. The whole process is private and confidential and the staff caring and non-judgmental. Would highly recommend.

S, R (Female)

STD/HIV Care, Birmingham

What a great experience! Found the clinic last minute but thankfully managed to get an appointment on the same day by the lovely guy at reception! Was feeling really anxious and nervous about being tested for an STI but honestly the way Doctor M did his job was fantastic! Made me feel really welcomed and comfortable before, during and after the appointment. The procedure was not awkward at all! It’s not always comfortable being around a male doctor in such situations but he was just so professional and so understanding. Really made me feel at ease. He’s advice on the tests I should have etc was so genuine. You can really tell he is not there to make money off you- he genuinely cares for his clients!! I was being tested for Chalmydia/Gonorrhoea and opted for the 95 mins test results (£130), although I intended on having the £80 test for both STI’s whereby you get the results in 20 mins, however, after having a chat with Doctor M I decided to change the plan- I don’t regret it one bit! I’ve been to NHS clinics which are not as warm and welcoming as this clinic or as accurate in their results! So the clinica is highly recommended by me!! Doctor M even gave me a lovely cream pastry to take home because I told him I hadn’t ate since the day before due to stress! By far the best doctors experience I have had!

Anonymous Female

STD/HIV Care, Leicester

I visited the Leicester clinic today and saw Julie, she made me feel so comftable and at ease. She helped me out with the best options for me. She carried out the treatments and was so friendly and helpful during the whole time I was there. She was calming and reassuring. I would definitely recommend this clinic to anyone. Brilliant service. Thankyou so much.

L, A (Male)

Genital Wart Removal, Birmingham

I am so pleased I found this clinic, I was seen quickly, this feels more like elite private health care, so professional, very discreet and super professional, my treatment was so much quicker and cheaper than my local private hospital and naturally a quicker route than the NHS …. ‘Clarewell Clinics’ is safely stored in my phone and now an essential part of my health and well being, thank you 🙂

M, R (Female)

Genital Wart Removal, Leicester

Fabulous service. Appointment offered rapidly and at a time which really worked for me. Confidential and reassuring approach from all staff, with everyone having a genuine interest in my treatment and wellbeing. I’d absolutely recommend this clinic for a measured and professional approach to supporting and treating individuals with their sexual health. Easy to find and park, comfortable, spotless surroundings. Highly recommended.

S, C (Female)

STD/HIV Care, Leicester

After being really nervous about going, I was greeted with such kindness and put at ease straight the way. I was given the treatment I needed with no issues and it has really taken a weight off of my shoulders. Cant recommend enough.

Anonymous Female

STD/HIV Care, Leicester

I recently went to the Leicester clinic and saw Julie Milsom. I was anxious and worried and not feeling well but I was made to feel immediately comfortable and the setting is very discreet. Julie is such an approachable, warm and welcoming person and made me feel instantly relaxed and I felt like I could talk openly to her. She really listened to everything I said and was so understanding and patient. After my results, during the follow up appointment, she  took the time to explain everything to me and reassured me. I was feeling anxious and concerned about my Diagnosis but she really helped me to understand it and made me feel like I could move forward from it. I would highly recommend her and the Clarewell Clinic services. I think it is worth every penny! 

K, W (Male)

Genital Wart Removal, Leicester

I was concerned and embarrassed about my situation. I attended the Clinic on a Sunday and found Dr Vinod Kumar very approachable, extremely knowledgeable and highly competent. The experience has left me in such high regard for Dr Kumar – thank you.  My concerns were fully dealt with on the day, in a discrete, confidential and humanistic way.  I also wish to thank Dr Kumar’s Medical Assistant Diane who was equally very professional.

P, B (Female)

Genital Wart Removal, Birmingham

I was so nervous – I had cryotherapy time after time and my conditioned worsened every time – I have recently used Clarewell clinics as it was affecting my confidence and relationship. I came in and was seen straight away and so professionally. No pain. The problem was literally solved in an instance. Free aftercare too. Can’t recommend highly enough!

T (Female)

Family Planning, Birmingham

Very Impressed with the excellent service at Clarewell Birmingham. It was very clean and welcoming, as well as value for money. Dr Malu was so kind, thorough and friendly, really put us at ease,  never had such a pain free blood test 🙂

Would recommend this  clinic and staff to everyone!

Anonymous (Male)

STI/HIV Care, Leicester

I was made to feel very relaxed and comfortable, the service was fast friendly and Julie was exceptional in her approach.

Anonymous (Male)

STI/HIV Care, Leicester

I was made to feel very relaxed and comfortable, the service was fast friendly and Julie was exceptional in her approach.

J, M (Male)

STI/HIV Care, Leicester

Seeing a family member consumed by worry is distressing. Being able to access the services of Clarewell was possible for us. The result, we had quick answers to the appropriate questions. Julie Milsom listened, advised, checked her understanding of the risk with appropriate questions. She then explained what would answer the concerns based on the exposure to risk. Her manner and empathy for our situation was all I could have hoped for. We choose tests to provide answers quickly and shortly after Julie explained the results. Where appropriate secondary lab tests were advised to clarify inconclusive indications and medication provided to address and outstanding issue should it be present. The follow up results and communication about them where handled with the same sympathetic professionalism by all in the team. I was given an understanding of the situation and knowledge that allowed me to help and individual  consumed more by worry for others than himself. Consumed to such an extent that without professional advice they would still be worrying about risks of communicating infection that did not exsist. Our results answered  concerns about infection. I can not thank Julie and the team enough.